Shipping policy

Thank you for shopping at WAVEHODL. All of our premium products are crafted on demand and fulfilled through our trusted global production networks.

Because our items are made to order exclusively for you, all orders undergo a production phase of 2–7 business days before they are dispatched. This production time is in addition to the shipping and delivery windows outlined below.

Once your order has been manufactured and shipped, estimated delivery times are as follows:

To deliver your items as efficiently as possible, we utilize specialized production facilities. If you purchase multiple different items in a single transaction, your order may arrive in separate packages and on different days. You will receive distinct tracking updates for each package.

The moment your package leaves the production facility and is handed over to the courier, an automated email containing your tracking link will be sent to the address provided at checkout.

International orders shipped outside of the supplier's domestic trade zone (including orders passing through international customs boundaries) may be subject to local import duties, taxes, or customs clearing fees. These charges are established by local authorities, are completely out of our control, and are the sole responsibility of the customer.

We take full responsibility for your order until it arrives safely at your door. If your package arrives structurally damaged, or if the tracking status stops updating and is deemed lost in transit by the carrier, please contact us immediately at info@wavehodl.com.

To help us resolve carrier issues efficiently, we highly appreciate it if you can notify us of any damages or suspected losses within 14 days of the estimated delivery date, including clear photographic evidence of any damaged packaging.